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r Pro v3.0

If you shift click  on a recipient  or group,  you can view more  detailed  information  about that recipient  or group

(luding  members  in the case  of the group).

If you right click  in the recipient  list, you can filter which recipients  show up in the list.

4.33

Recipients

In r  Pro,  recipient   is synonymous  with  pager  (or other wireless  messaging  device).  A recipient  is

the person  who carriers  the actual pager.  When r  Pro refers to a  recipient   it is really referring  to the

recipient s  pager.   This approach  simplifies  things  for the end users.   For example  if a user  were  to replace

their pager  with a new unit, the recipient name  will stay consistent,  even though  the pager s  information  would

change.

4.34

Reliapage

As you are probably  aware, traditional paging  uses  a one way transmission.   There is  no confirmation  sent

back from the pager that messages  have (or have not) been received.  In poor coverage areas, messages  can

be, and are missed.   r  Pro s Reliapage  option  sequentially  numbers  each  message  sent out.  A

numbering  sequence  is  maintained  for each  individual  recipient.   This way, if a recipient receives  messages

with a number  missing,  they will  know that they have missed  a message.   Messages  for an individual  or group

of recipients  can be resent from the sent or history logs  in r  Pro.

4.35

Reports

r  Pro can generate  many useful  reports.   Each report has  several  options  of what to display and how

to display the information.   All reports can be previewed on your screen before  they are printed.  Also, all reports

can be saved to a standard  text file, instead  of printed.

Sent Messages    These  reports will  show  information  about  messages  that have already been  sent (both

successful  and failed  messages).   There are three different ways  to view this information:

  By Recipient    Messages  are grouped by which recipient they were  sent to

  By Date/Time    Messages  are listed  in the order they were sent out

  By Carrier   Messages  are grouped  by which carrier  they were sent to

Scheduled  Messages    These reports  show messages  that have not yet been sent  out.  These  are typically

messages  that were scheduled  to be sent  in the future, or messages  that repeat.  There are three different

ways to view this  information:

  By Recipient    Messages  are grouped by which recipient they were  sent to

  By Date/Time    Messages  are listed  in the order they were sent out

  By Carrier   Messages  are grouped  by which carrier  they were sent to

Statistics    The statistics  reports  show useful  information  about the deliver  of messages,  such as  average

delivery times,  failure  rates, etc.

  By Recipient    Messages  are grouped by which recipient they were  sent to

  By Date/Time    Messages  are listed  in the order they were sent out

  By Carrier   Messages  are grouped  by which carrier  they were sent to

Lists    These reports  print information  about the carriers,  recipients,  and groups  that are setup in r

Pro.

  Recipient  List   lists  information  about each  recipient

  Group List    lists  information  about  each group luding  (optionally)  the members  of each group

  Carrier List    lists  information  about  each carrier  luding  (optionally)  the recipients  that use  each carrier

   ,  .