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r Pro v3.0
4.42
Sent Messages
The Sent Messages log shows information about messages that have been sent. Information is only shown
for messages sent during the current session of the r Pro. This log displays whom the message
was sent to, when it was sent to the paging server, the current message status, and the beginning of the actual
message. The Refresh button will update the displayed information. The Requeue button will resend the
highlighted message. The Copy button allows you to copy this message information back into the main
r Pro screen. The Close button will close the log screen. The Sent Messages log can be accessed
by choosing Sent form the View menu, or by clicking on the Sent label on the r Pro s main screen.
4.43
Spell Check
If the spell checking option is enabled on the general setup screen, messages can be checked for spelling
errors before they are sent. The r Pro uses Microsoft Word s spell checking utility that is luded in
Word 97 or newer. MS Word must be installed in order for r Pro to be able to spell check messages.
A message can be checked by double clicking anywhere in the Message Text area, or by choosing Check
Spelling from the Tools menu.
4.44
Touch Tone Delivery
Touch messages are messages sent by calling a pager s phone number and sending a series of tones (like a
touch tone phone) as a message. The tones are converted to their equivalent numbers and sent to the
recipient s pager. Some paging carriers do not accept messages for numeric pagers via the regular TAP
(IXO/PET) protocol. They only accept touch tone numeric messages. r Pro supports delivering
numeric messages in this manner, but it is not the preferred method. This method of message delivery has no
provisions for error detection/correction or message confirmation. It is sometimes known as blind dialing
because there is no way to really know if the other end actually received the message.
How to setup a recipient for touch tone messages:
First a Tone carrier must be setup. Only a single Tone carrier may be needed to send message to all your
numeric pagers. To make a carrier a Tone carrier, choose Tone as the Delivery Method on the carrier setup
screen. The default wait string ,,@ should work for most pagers. If you need to use different wait string for
different pagers, you will need to create multiple Tone carriers (one for each unique wait string needed). The
wait string can be changed to support pagers with different input methods.
The comma (,) is used to pause (about one second)
The at sign (@) is used to wait for silence (about five seconds of silence)
The default wait string will dial the pager s number, pause for a couple of seconds, and then wait for a five
second period of silence (after the beeps or greeting message) and then send the message (touch tones).
To setup a recipient to use touch tone delivery, simply choose the carrier you just setup as a Tone carrier and
put the numeric pager s phone number in the Phone Num field on the recipient setup screen. If you have
setup several carriers with different wait strings, choose the carrier that will work with this pager s service
provider. With this setup, r Pro will dial the phone number setup in the recipient s Phone Num field,
pause according to the commas or @ in the carrier s Wait String field, and then send the touch tone message.
Some paging providers use a common phone number for all numeric pagers. The user must dial this number,
wait for a tone, dial their pager s ID number, wait for another message, and then type the numeric message.
This can be accomplished in r Pro by setting the Tone carrier s wait string to wait a predetermined
amount of time (using commas and or an @ symbol). This would be the wait time between sending the
pager s phone number and sending the actual touch tone message. On the recipient setup screen, in the
recipient s Phone Num field, put the paging company s common phone number followed by a few commas or
an @ symbol, and then the pager s phone number. This will give the following results: The phone number will
, .
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