Berkeley, CA 94710  U.S.A.

Phone:

(408) 987 5609 (country code is 01)

Fax:

(510) 559 8683 (country code is 01) 

Web/Email: http://www.endnote.com/encontact.asp

Technical support tips are also available from the EndNote Web site 

and the endnote interest e mail forum (see below).

International 

For customer support or technical support outside of North America, 

Customer and 

please visit our Web site to check for a local distributor. 

Technical 

Go to http://www.endnote.com, click on Contact Us, and then click on 

Support

International Distributors to find a local distributor. 

The EndNote 

The EndNote Web site (www.endnote.com) contains technical support 

Web Site

tips, utilities for data transfer, and information about the latest versions 

of EndNote. You can also find updated styles, filters, connection files, 

and other related documents at this site. Go to the Web site and look 

under Support and Services.

The EndNote 

If you wish to join an ongoing email forum of EndNote users like 

Interest 

yourself, go to the EndNote Web site at www.endnote.com, click on 

E mail Forum

Support and Services and then scroll down for instructions on how to 

subscribe to the EndNote Interest List. 

There are two types of subscriptions: The first delivers the endnote 

interest messages individually, so that every time a user sends a 

message to endnote interest, it is redirected to each member of the list. 

The second option, which we recommend, is to subscribe to the 

endnote interest digest a daily compendium of endnote interest 

messages. 

In general,  Thomson ResearchSoft does not answer questions posted 

to endnote interest, but lets users answer each other's questions. 

Contact Thomson ResearchSoft directly for a guaranteed response from 

technical support staff.

8

Introduction:Welcome to EndNote