In addition to heeding the growing evidence of the need for early detection of devel
opmental problems, plans joining the BCAP Workgroup on Enhancing Child
Development Services in Medicaid Managed Care reported a variety of reasons for partic
ipating:
1. Raise Performance Ratings: Plans that report to the National Committee for
Quality Assurance (NCQA) create performance report cards that are used by
Medicaid agencies when making contracting choices and by members when mak
ing enrollment choices. Improving best practices around child development ser
vices improves plan ratings for quality of care and also improves member satisfac
tion.
2. Build Collaboration: Plans saw the workgroup as a vehicle to collaborate with
state agencies and enhance relationships with providers. For example, BlueCross
BlueShield of Tennessee presented the results of the pilot project to the TennCare
Bureau and the Tennessee Chapter of the American Academy of Pediatrics, which
contributed to a statewide revision of guidelines on early childhood screening.
3. Reach At Risk Populations: Focusing on improving child development services
provides an opportunity to connect with hard to reach populations. Lovelace
Health Plan of New Mexico partnered with the state correctional system to reach
children of parents in prison; ABC Health Plan of New York partnered with the
Urban Institute for Family Health to reach families in low income neighborhoods;
and Network Health of Massachusetts used the Visiting Nurse Association to reach
families in their homes.
4. Avoid Disincentives: Some states deploy a disincentive or penalty for poor perfor
mance. DC Chartered Health Plan, for example, sought to improve both the time
liness and the quality of well child visits at their provider sites to avoid fines for
children who did not receive timely well child visits.
And finally, the overriding motive for the plans that joined the BCAP workgroup to
enhance child development services was to meet the needs of the children and fami
lies they serve more effectively. The high interest level and outcomes of this work
group indicate that health plans can serve as unique and important leverage points to
drive improvement of child development services.
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