III

Lovelace Community Health Plan

Aim:

Engage Lovelace families as partners in the child's growth and development.

Measure:

Number of participants in Well Visit Round Up days.

Change:

Lovelace implemented the following outreach strategies to educate families about

EPSDT services and well child visits:

Sent well visit reminder postcards to all caregivers.

Developed and posted posters with Hank the Horse inviting children and caregivers

to Well Visit Round Ups in the waiting rooms of each of the four clinic sites.

Developed and distributed caregiver education materials and a Healthy Trails calen 

dar with stickers to indicate important developmental milestones and reminders for

well visits.

Called all caregivers of children eligible for EPSDT to encourage participation in

 Well Visit Round Up  days. 

Results:

Families and providers have responded positively to Well Visit Round Up Days.  At

Lovelace's Consumer Advisory meetings, members have expressed that they find the

member education materials useful and that their children enjoy Hank the Horse at the

doctor's office.  They also reported that the ASQ screener is easy to fill out while they

are in the waiting room.  Lovelace reports that each clinic typically sees 35 45 children

on Well Visit Round Up days.  

INTERVENTION 

Lovelace implemented a monetary provider incentive as a means of improving their

screening and referral rates. 

Aim:

Improve screening and referral rates through provider reimbursement.

Measure:

# of children at six, 12, 18 and 24 months of age

# of children with EPSDT exams at six, 12, 18 and 24 months of age

# of children with initial FIT evaluation

# of children eligible for initial FIT evaluation

# of children served with FIT 0 1 population

# of children 0 1 years

# of children served with FIT 0 3 population

# of children 0 3 years

60

60