FEMA put the updates on hold due to the need to shift resources to the 2004
hurricane response and recovery activities.
Further, the misalignment of DHS and FEMA strategic plans complicates
efforts to link IT initiatives to overarching mission direction. According to
the
Paperwork Reduction Act
10
and the supporting Office of Management and
Budget Circular A 130
11
, each federal agency is required to develop an
Information Resource Management Plan to demonstrate how IT management
activities help accomplish an agency's mission. The EP&R CIO
accomplished an important step by implementing FEMA's first IT strategic
plan for FY 2005. However, the CIO's IT plan maps to FEMA's outdated
strategic plan rather than to the more recent DHS strategic plan. For example,
the IT plan identifies six strategic management initiatives, which it aligns to
the goals identified in the FEMA strategic plan; however, the initiatives do not
align completely to goals and metrics identified in DHS level planning. As a
result, the initiatives defined by the CIO organization may not support the
achievement of the response and recovery goals and metrics established by
DHS.
Performance Data Not Available from Systems
Federal regulations, including the
Paperwork Reduction Act
, require agencies
to use information resources to improve the efficiency and effectiveness of
their operations to fulfill their missions. However, EP&R's IT systems do not
provide the data needed to support the response and recovery metrics
established by DHS effectively. Some of the metrics are IT dependent, reliant
upon automated systems to capture quantifiable information with which to
measure performance in specific response and recovery activities. Where IT
systems do not provide the data for measuring performance, it is not possible
successfully to measure progress toward the achievement of specific goals,
and ultimately the agency's mission.
Response Metrics
With regard to disaster response, DHS' strategic plan identifies specific
performance indicators, such as the time it takes to deploy personnel and
assets to aid in a disaster. In 2004 DHS allotted 72 hours for providing both
10
Public Law 104 13, May 22, 1995.
11
Circular A 130,
Memorandum for Heads of Executive Departments and Establishments
,
Management of Federal
Information Resources
, Executive Office of the President, Office of Management and Budget, February 8, 1996.
Emergency Preparedness and Response Could Better Integrate Information Technology
with Incident Response and Recovery
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