heterogeneous hardware, software, and telecommunications platforms.
However, FEMA's current server architecture does not effectively support
operations.
When NEMIS was developed, FEMA created a state of the art, distributed
client server architecture, providing each region with its own set of servers to
support regional operations. However, as system usage has increased FEMA
has recognized the need to move toward a more centralized database structure,
and is in the process of consolidating its data storage systems. Such
centralization would help ensure data consistency, use less bandwidth, and
facilitate backup recovery because the information would be readily available
in one place. Presently, information on regional servers must be replicated
across multiple servers at FEMA headquarters a process that delays data
exchange and consumes bandwidth. FEMA's limited bandwidth could better
be used for advanced technologies such as video teleconferencing, which
directly support the agency's emergency management mission. Although,
EP&R CIO is in the process of centralizing and consolidating servers, as of
April 2005, this process had not been completed. As a result, users continue
to experience slow and sometimes unavailable systems. Additionally, if
systems were to crash and EP&R were required to recover information or data
from backups, it would take as long as a month to complete.
Systems Integration and Information Sharing Need Improvement
According to the DHS strategic plan, DHS will lead, manage, and coordinate
the national response to acts of terrorism, natural disasters, or other
emergencies. To accomplish this, DHS has to bring the right people and
resources to bear where and when they are needed most, as well as provide
integrated logistical support to ensure rapid response and coordination among
federal, state, and local operations centers. However, FEMA's systems do not
support effective or efficient coordination of deployment operations because
there is no sharing of information.
Specifically, NEMIS the system for managing mission assignments does
not share information with the ADD or LIMS III deployment systems. When
a disaster occurs, FEMA and state officials must quickly identify the people
and other resources needed to respond to the incident. Information on the
disaster is established in NEMIS, including requests for assistance,
requisitions and commitments for services and supplies, and the initial
allocation of funds. However, FEMA is unable to match automatically the
mission assignments in NEMIS to either the personnel deployed through ADD
or to the equipment and supplies dispatched through LIMS III. To
Emergency Preparedness and Response Could Better Integrate Information Technology
with Incident Response and Recovery
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