increased workloads during the 2004 hurricanes. As previously stated, while
we recognize that FEMA was able to get through the hurricanes, this
accomplishment was not without significant IT and user problems. Like the
EP&R CIO, we acknowledge that much of the credit can be attributed to the
efforts of IT and recovery staff who worked heroically during the hurricanes
to sustain operations and register and assist disaster victims. We also
appreciate the EP&R CIO's challenges and lack of resources to carry out
operations on a day to day basis. However, as we recommend in our report,
EP&R needs to place priority on gathering requirements and analyzing
alternatives to determine the most appropriate technology needed to meet
business needs.
System Reporting: Although the EP&R CIO stated that LIMS III provides
substantial reporting capabilities, the cited section of our report discusses
NEMIS and IFMIS challenges and does not mention LIMS III. We have
revised the topic sentence for the section to indicate reporting challenges with
some, but not all, of FEMA's systems.
Need for Updated NEMIS Requirements and Alternative Analysis: The
EP&R CIO affirms the responsibility of management at all levels to recognize
and act on problems such as the need to update NEMIS requirements and
conduct an alternatives analysis. We look forward to the results of the EP&R
CIO's efforts to solicit broad stakeholder involvement in the e NEMIS
requirements definition process. Additionally, we have revised our report to
incorporate the EP&R CIO's acknowledgement of the need to integrate and
update systems such as IFMIS and FEMA's deployment systems.
Funding for NEMIS Upgrade: In response to the EP&R CIO's comment, we
have revised our report, deleting the statement that program offices were
reluctant to fund development of an online registration capability for NEMIS.
Emergency Preparedness and Response Could Better Integrate Information Technology
with Incident Response and Recovery
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